Viking Tours Privacy Policy


Viking Tours are committed to protecting the privacy of all our passengers. Viking Tours will ensure that the information you provide is kept private and confidential and will only use it to provide the services you request.

Volunteered Information

When you contact the Captain or crew, send an email, or communicate with Viking Tours in any way, you are voluntarily giving information that is collected. The information you provide may include your name, physical address, email address, IP address, phone number, as well as details including gender, location, purchase history, and other demographic information. By giving this information, you consent to this information being collected, used, disclosed, transferred or stored by Viking Tours or any third-party providers as described in this privacy policy. In the interest of your privacy, Viking Tours only collect, use and retain information reasonably required for legitimate business interests.

Automatically Collected Information

Whilst browsing the website, Viking Tours may automatically collect information about your visit by using cookies. This information may include your device type, browser, IP address, how you came to the website or how you interacted with the website. This information may be used to monitor or improve website performance or deliver targeted advertising. Information from a cookie alone will not normally identify you personally and Viking Tours will not use this information and will not make any attempt to identify individual visitors, or to associate the technical details listed above with any individual.

Information Shared with Third Party Providers and Partners

Viking Tours may occasionally share your personal information with service providers and partners. These include:

Website hosting services.

Email service providers used to send you emails. Some such providers may send emails of a marketing nature if you have agreed, with the provider, to receive them.

Advertising partners who may use email address, cookies and other tracking technologies to gather information about your activities on Viking Tour’s website to provide you with advertising as indicated by your browsing activities and interests.

Viking Tour’s suppliers, sub-contractors and other partnered businesses, for the completion of any contract entered into with them. Viking Tours may also share your data with analytics and search engine providers in order to facilitate the improvement of the website.

Legal authorities, where Viking Tours are lawfully authorised or required to do so or when necessary to do so to protect the rights and safety of Viking Tours, its employees and users from fraudulent, abusive, inappropriate or unlawful use of its services.

All bookings and secure credit card payments made electronically on the website are made through FareHarbor and are subject to their Terms & Conditions.

Information Protection

Viking Tours shall take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, considering the risks involved in the processing and the nature of the personal information. The website is regularly scanned for loopholes in security and for known threats to make your visit to the site as safe as is possible.

Social Media and Other External Websites

Any materials, information, communications that you submit to Viking Tours via a social media platform is done at your own risk. Viking Tours cannot control the actions of other users of these platforms or the actions of the relevant platforms themselves. Viking Tours is unable to guarantee privacy in these cases. The relevant platform providers are governed by their own Privacy Policies and these govern any interaction with them.

The Viking Tours website includes links to external websites, whose privacy practices may be different. Viking Tours are not responsible for the content or privacy of any external site. Any personal information that you provide to any of those sites is governed by their privacy policies. To be sure, please read the privacy policy of any website you visit carefully.

Personal Information Rights

You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your personal data:

Right to access your information

You have the right to request a copy of the personal information that Viking Tours holds about you, and any information about processing of that. Viking Tours will comply with

such request within 28 days.

Right to rectify any information

You have the right to request that any inaccurate information that is held about you is corrected. Or, if the information is incomplete, you may request that Viking Tours update the information such that it is complete.

Right to remove information

You have the right to request Viking Tours to delete personal information that is held about you.

Right to restriction of processing or to object to processing 

You have the right to request that Viking Tours no longer process your personal information for particular purposes, or to object to our processing of your personal information for particular purposes.

Right to data portability

You have the right to request Viking Tours to provide you, or a third party, with a copy of your personal information in a structured, commonly used machine-readable format.

If you wish to exercise any of the rights above , please do so by emailing your request to  [email protected].

If you are not happy with the way that Viking Tours have used your information or addressed issues pertaining to your rights, you have the right to lodge a complaint with the Irish Data Protection Commission. Details of how to lodge a complaint can be found at on the Data Protection Commissioner website.

Retention of Personal Information

Viking Tours will not hold your personal data for longer than is necessary. Viking Tours retains your personal data only for as long as is necessary for the purposes described in this Privacy Policy, or to comply with its obligations under applicable law and, if relevant, to deal with any claim or dispute that might arise between you and Viking Tours.

Circulars and Newsletters

From time to time, Viking Tours may send you email circulars or newsletters. If you wish to stop receiving email circulars or newsletters, click on the unsubscribe link on any of the circulars or newsletters.

Privacy Policy Alerations

Viking Tours reserves the right to make changes to this Privacy Policy and any change shall come into effect on uploading the altered page.

If you have any queries or complaints in connection with the processing of your personal information, please contact Viking Tours at [email protected].